5300 Lake Isabella Blvd.

Lake Isabella, CA 93240

45134 3rd St. East

Lancaster, CA 93535

760-350-3639

Customer Service

Mon - Fri: 8:00 - 17:00

Online store always open

 

 

Privacy Policy for Frank’s Transmissions & Auto Repair

Last Updated: 10/01/2024

At Frank’s Transmissions & Auto Repair, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide to us through our website, https://frankstransmissionsautorepair.com/, and other forms of communication.

1. Information We Collect

We collect information from you in the following ways:

  • Information You Provide: When you contact us, schedule a service, or opt-in for SMS updates, we collect information such as your name, email address, phone number, and any other details relevant to providing our services.
  • Automatic Information: We may collect information automatically through cookies and other tracking technologies to enhance your experience on our website. This may include IP address, browser type, pages visited, and the time of visit.

2. How We Use Your Information

We use the collected information to:

  • Provide you with the services you requested, including scheduling, customer support, and service updates.
  • Improve our website, services, and user experience.
  • Communicate with you regarding appointments, updates, promotions, or other relevant information, provided you have opted in to receive such messages.
  • Ensure compliance with legal obligations and protect the rights, property, or safety of our business, employees, and customers.

3. SMS Data and Consent

By opting in to receive SMS updates, you consent to receive text messages from Frank’s Transmissions & Auto Repair about appointments, service updates, and promotions.

  • Message and Data Rates: Message and data rates may apply.

  • Opt-Out: You can opt out of receiving SMS messages at any time by replying “STOP” to any SMS message from us or by contacting us directly.

  • Assistance: For help, reply “HELP” to any SMS message or visit our Privacy Policy.

Privacy of SMS Data: We do not sell, share, or otherwise disclose your SMS opt-in information or phone number to third parties and not to any affiliate companies for marketing purposes. Your information remains 100% secure.

4. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information in the following limited circumstances:

  • Service Providers: We may share your information with trusted service providers who assist us in operating our website, conducting business, or servicing you, under strict confidentiality agreements.
  • Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

5. Data Security

We use industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no internet transmission is completely secure, and we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

Our website may use cookies to enhance your browsing experience. You can adjust your browser settings to refuse cookies; however, this may affect certain functionalities of the site.

7. Your Rights

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal data. To exercise any of these rights, please contact us at info@Franks-TAR.com.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites and recommend reviewing their privacy policies.

9. Updates to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Please check back periodically for updates.

10. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact us at:

Frank’s Transmissions & Auto Repair
Email: info@@Franks-TAR.com
Phone: 442-423-3140
Address: 5300 Lake Isabella Blvd., Lake Isabella, CA 93240